First I have to say Don has always tried to exceed my expectations. I only have one issue and that is that if I bring my bike in for service cannot watch the attention she gets. Thats why i purchased my filter at triumph and did the oil change myself. I would rather have your dept handle it. As well as the 10,000 mile service coming up. But as you know my concern for the bike.gets the best of me. I would like to be able the watch the work on my bike even from out back. Thank you. Mike (Employee: Don Baker)